To return an item, please email us at contact@brizabay.com within 30 days of receiving your order. The item must be undamaged, in its original packaging, and in the same condition as when received.

You have 24 hours after placing your order to modify or cancel it for a full refund.
To make a request, please email us at contact@brizabay.com

Orders are processed within 1–2 business days. Please note that orders are not processed or delivered on weekends or holidays.

Once your order has shipped, you will receive an email containing tracking information. You can easily track your package using our order tracking page.

No, we do not charge any extra taxes or shipping fees.

If you receive a damaged or defective item, please contact us within 30 days of receiving your order at contact@brizabay.com. Please provide a photo that clearly shows the issue, and we will issue a full refund without requiring you to return the product.

If your item has not arrived within 30 business days of placing your order, please contact us, and we will issue a full refund.

If you experience any issues during payment, please contact us at contact@brizabay.com for assistance.

Yes, you can purchase items as gifts. Simply provide the recipient’s shipping address at checkout.

If you receive an incorrect item, please contact us within 30 days of receiving your order at contact@brizabay.com. We will provide return instructions and cover the cost of return shipping.